Earthquake Sound Focus User Manual Page 2

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Page# 2- …Warranty Information and Guidelines
Mounting Information
Page# 5……Focus Component System Specifications & Included Items
Page# 6……Focus Coaxial Features, Specifications and Mounting Information
Page# 7……Focus Coaxial Included Items
Page# 8……Custom and Factory Replacement Guide Lines
Page# 9……Tweeter Installation
Page# 10…..Component set wiring diagram
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Page# 4……Focus Component System Features, Tweeter & Crossover Specifications and
(C) Earthquake will repair or replace - at our option - all defective products/parts subject to
the following provisions:
• Defective products/parts have not been altered or repaired by other than an Earthquake factory
approved technician.
• Products/parts are not subjected to negligence, misuse, improper use, or accident, damaged by
improper line voltage, used with incompatible products, or have its serial number or any part of it
altered, defaced or removed, or have been used in any way that is contrary to Earthquake's written
instructions.
(D) Warranty Limitations:
Warranty does not cover products that have been modified or abused. Including but not limited to the
following:
• Damages to speaker cabinet and cabinet finish due to misuse, abuse, or use of improper use of
cleaning materials/methods.
• Bent speaker frame, broken speaker connectors, holes in speaker cone, surround & dust cap,
burnt speaker voice coil.
• Fading, deterioration of speaker components & finish due to improper exposure to elements.
• Bent amplifier casing, damaged finish on the casing due to abuse, misuse, or improper use of
cleaning material.
• Burnt tracers on PCB.
• Product/part damaged due to poor packaging or abusive shipping conditions.
• Subsequent damage to other products.
A warranty claim will not be valid if the warranty registration card is not properly filled &
returned to Earthquake with a copy of the sales invoice.
(E) Service Request:
To receive product/s service, contact Earthquake service department at (510) 732-1000
and request an RMA number (Return Material Authorization), items shipped without a valid RMA number
will be refused. Make sure you provide us with your complete/correct shipping address, a valid phone
number, and a brief description of the problem you are experiencing with the product. In most cases, our
technicians might be able to resolve the problem over the phone, thus eliminating the need to ship the
product.
(F) Shipping Instructions:
Product/s must be packaged in its original protective box(s) to minimize transport
damage. Shipper claims regarding items damaged in transit must be presented to carrier. Earthquake
Sound Corporation reserves the right to refuse product improperly packed. Original bill of sale must
accompany product returned for service. We encourage you to include with the package a written
description of the problem. Ship product to: Earthquake Sound Corp. 2727 Mc Cone Avenue, Hayward,
CA 94545. Ph (510) 732-1000. You are responsible for the cost of shipping the product to Earthquake
Sound Corporation.
(G) Disputes Resolution:
All disputes - between clients and Earthquake Sound Corporation - resulting from the
five (5) years limited warranty policy must be resolved according to the laws & regulations of the county
of Alameda -California.
Five (5) year limited warranty:
Earthquake warrants the original purchaser that all Factory Sealed New Audio Products be
free from defects in material and workmanship under normal and proper use for a period of five (5)
years from the date of purchase (as shown on the original bill of sale with serial number
affixed/written on it). The five (5) year warranty period is valid only if an authorized Earthquake
dealer properly installs the product and the warranty registration card is properly filled out and sent
to Earthquake Sound Corporation. If a non-authorized party installs the product a ninety (90) day
warranty period will be applied.
(A) Five (5) years limited warranty plan coverage guidelines:
• First year: Earthquake pays for labor, parts, and ground freight (only in US mainland, not including
Alaska and Hawaii).
• Second year: Earthquake pays for labor and parts only, customer must pay freight both ways.
• Third, fourth & fifth year: Earthquake pays labor only. Customer must pay for parts and freight
both ways.
(B) Warning:
Products (sent for repair) that are tested by Earthquake technicians and deemed to have
no problem(s) will not be covered by the five (5) year limited warranty. Customer will be charged a
minimum of one (1) hour of labor (ongoing rates) plus shipping charges back to customer.
Thank you for choosing Earthquake Sound’s line of Focus coaxial and component speakers for
superior enhancement of your vehicle’s audio system. With proper installation and responsible
listening, your Focus speakers will give you years of phenomenal listening
enjoyment.
We strongly recommend you to have your new Focus speakers installed by an authorized
Earthquake Sound dealer: Installation professionals employed by your dealer have the correct tools
and knowledge to install your speakers neatly and successfully. Also, when your new products are
installed by an authorized dealer, your product will include a FIVE YEAR LIMITED WARRANTY. If
you choose to perform your own installation, your warranty will be subject to limitations. Over the
counter authorized dealer warranties may very from one dealer to the next. Please read the warranty
information in its entirety and use good judgment when making these vital decisions.
Table of Content
Regarding Your Warranty:
Warranty and Guide Lines
2
All specifications are subject to change without notice.
www.earthquakesound.com
3
Alternatively you may register your products online at http://earthquakesound.com/form_reg.htm
Warranty Continued
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